Terms of service
Terms of Service
These Terms of Service (hereinafter referred to as the “Terms”) set forth the conditions for using the online shop “rashiku” (hereinafter referred to as the “Service”) provided on this website (hereinafter referred to as the “Site”) by Teikoku Databank Axis Co., Ltd. (hereinafter referred to as the “Company”).
The Service provides a platform on which business operators that have entered into an agreement with the Company (hereinafter referred to as “Sellers”) list and sell products to users of the Service (hereinafter referred to as “Users”).
Regardless of whether a User registers as a member, all Users shall use the Service in accordance with these Terms.
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Article 1 (Application)
1. These Terms shall apply to all relationships between Users and the Company in connection with the use of the Service.
2. In addition to these Terms, the Company may establish various rules and guidelines regarding the use of the Service (hereinafter referred to as “Individual Provisions”). Such Individual Provisions shall constitute a part of these Terms regardless of their title.
3. In the event of any inconsistency between these Terms and the Individual Provisions, the Individual Provisions shall prevail unless otherwise specified.
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Article 2 (Member Registration)
1. Users may purchase products through the Service regardless of whether they are registered members. However, by registering as a member and logging in, Users may omit the entry of certain information when purchasing products.
Users who wish to register as members shall agree to these Terms and apply for registration in accordance with the method prescribed by the Company. Membership registration shall be completed when the Company approves the application and notifies the applicant.
2. The Company may refuse to approve a membership registration application if it determines that any of the following apply, and shall have no obligation to disclose the reason for such refusal:
(1) False information was provided at the time of application
(2) The applicant has previously violated these Terms
(3) Any other case in which the Company reasonably determines that registration is inappropriate
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Article 3 (Management of User ID and Password)
1. Registered Users shall manage their User ID and password at their own responsibility.
2. Registered Users shall not transfer, lend, or share their User ID or password with any third party. The Company shall deem any use of the Service made by logging in with the correct combination of User ID and password as use by the Registered User.
3. The Company shall not be liable for any damages caused by the use of a User ID or password by a third party, except in cases of willful misconduct or gross negligence by the Company.
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Article 4 (Sales Contracts)
1. A sales contract for a product shall be concluded between the User and the Seller when the User submits a purchase application in accordance with the prescribed method and the Company notifies the User of its acceptance.
2. Ownership of the product shall transfer to the User at the time the Seller delivers the product to the shipping carrier.
3. Payment methods, shipping methods, procedures for cancellation, and returns shall be governed by the methods separately determined by the Company.
Cancellations or returns due to User convenience are not permitted.
Returns or exchanges due to product defects are permitted only if the User completes the prescribed procedure within five (5) days after receiving the product. In such cases, shipping costs shall be borne by the Seller.
4. The sales contract for a product is concluded solely between the Registered User and the Seller. All responsibilities as the seller, including but not limited to liability for non-performance or non-conformity of contract, shall be borne by the Seller, and the Company shall not assume such responsibility.
5. In the event of defects, damage, non-delivery, or delivery delays, the Registered User shall contact the Seller directly.
Inquiries submitted through inquiry forms provided on the Site may be shared with the Seller as necessary; however, the Company is not obligated to respond directly.
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Article 5 (Intellectual Property Rights)
All copyrights and other intellectual property rights in product images and other content provided through the Service (hereinafter referred to as “Content”) belong to the Company or legitimate rights holders.
Users may not reproduce, reprint, modify, or otherwise use such Content without authorization.
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Article 6 (Prohibited Conduct)
Users shall not engage in any of the following acts when using the Service:
1. Acts that violate laws or public order and morals
2. Acts related to criminal activity
3. Infringement of copyrights, trademark rights, or other intellectual property rights
4. Acts that disrupt or damage the Company’s servers or networks
5. Commercial use of information obtained through the Service
6. Acts that may interfere with the operation of the Service
7. Unauthorized access or attempts thereof
8. Collection or accumulation of personal information of other Users
9. Impersonation of other Users
10. Providing benefits directly or indirectly to anti-social forces
11. Any other acts deemed inappropriate by the Company
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Article 7 (Suspension of the Service)
1. The Company may suspend or interrupt all or part of the Service without prior notice if any of the following apply:
(1) Maintenance or updates of the system
(2) Force majeure such as natural disasters
(3) System or communication failures
(4) Any other circumstances in which the Company determines that continuation of the Service is difficult
2. The Company shall not be liable for any damages incurred by Users or third parties as a result.
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Article 8 (Usage Restrictions and Account Termination)
1. The Company may restrict the use of the Service or terminate membership without prior notice if any of the following apply:
(1) Violation of these Terms
(2) False information in registration details
(3) Suspension of the registered payment method
(4) Failure to fulfill payment obligations
(5) No response to communications from the Company for a certain period
(6) No use of the Service for a certain period
(7) Any other case in which the Company determines that use of the Service is inappropriate
2. The Company shall not be liable for any damages arising from actions taken under this Article.
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Article 9 (Withdrawal)
Registered Users may withdraw from the Service at any time by completing the procedures prescribed by the Company.
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Article 10 (Disclaimer and Limitation of Liability)
1. The Company does not guarantee that the Service is free from factual or legal defects, including but not limited to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security issues, errors, bugs, or infringement of rights.
2. The Company shall not be liable for any damages incurred by Users through the use of the Service. However, if the contract between the Company and the User constitutes a consumer contract under applicable law, this disclaimer shall apply only to the extent permitted by such law.
3. The Company shall not be liable for any transactions, communications, or disputes between Users or between Users and third parties.
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Article 11 (Changes to the Service)
The Company may change, suspend, or terminate the Service without prior notice and shall not be liable for any damages resulting therefrom.
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Article 12 (Amendment of the Terms)
The Company may amend these Terms when deemed necessary. Users shall be deemed to have agreed to the amended Terms by continuing to use the Service after the effective date of such amendments.
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Article 13 (Handling of Personal Information)
Personal information obtained through the use of the Service shall be handled appropriately in accordance with the Company’s Privacy Policy.
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Article 14 (Notices and Communications)
Notices or communications between Users and the Company shall be made by methods prescribed by the Company.
Unless a change is reported in accordance with the prescribed procedure, notices sent to the registered contact information shall be deemed to have been received at the time of dispatch.
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Article 15 (Prohibition of Assignment)
Users may not assign or transfer their contractual status or rights and obligations under these Terms to any third party without the prior written consent of the Company.
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Article 16 (Governing Law and Jurisdiction)
1. These Terms shall be governed by and construed in accordance with the laws of Japan, with the Japanese language version being the authoritative text. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
2. Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company’s head office.
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Established on November 1, 2022
Teikoku Databank Axis Co., Ltd.